We offer active and competent support in tenders for all aspects of infrastructural facility management. Especially in the field of building cleaning and security services, you will benefit from our solid expertise. We know what is required by law and can look back on many years of experience. We will be happy to help you prepare a tender that will ultimately secure the services you need.
In addition to our two main areas of expertise, building cleaning and security services, we offer advice on the tendering and awarding of the following infrastructural services: Street cleaning, winter services, janitorial services, maintenance of green areas, reception and porter services, catering services and laundry services. In the following sections, we explain the services in more detail.
The service descriptions
A building cleaning or security service, like other services, should be economical. In addition, their structure and the necessary work must be presented to the client in a transparent and comprehensible manner. Comprehensive and exhaustive service descriptions serve as the basis for this. We at SCHUHEN Consulting prepare comprehensive service descriptions in accordance with the current guidelines for service providers in the field of building cleaning or security services, which precisely represent the requirements demanded and thus serve as the basis for an efficiently designed tender.
The tender and procurement
A number of criteria must be observed in order to ensure a legally compliant award procedure. Tenders are sometimes very complex and extensive. Thus, the conditions of application, the description of services, the invitation to tender including transparent costing are minimum requirements that must be met. The presentation of suitability and evaluation criteria is indispensable, and the award procedure itself must be formulated in a comprehensible and complete manner.
We prepare tender documents according to the current legal situation. Our many years of experience have made us experts in the industry. Together with you, we define the relevant contents and compile the necessary documents for your tender in a legally compliant manner. Of course, your specifications and requirements will be taken into account, you will receive the services you need after the procedure.
A well-founded invitation to tender is also advantageous for private clients. This allows you to compare offers under the same conditions and select the most economical offer – which is also the most favorable variant in the long term.
The award and evaluation criteria
Besides the price, we also take into account other criteria. We make sure that as many meaningful and testable factors as possible are included in the final evaluation. In addition to sustainability, we also pay attention to order-related quality assurance, take into account productive work input and the necessary supervision time.
Our own evaluation matrix makes our selection transparent.
The service provider change
If the service provider changes after a tender, disputes quickly arise regarding the object at the time of handover. Existing deficiencies are denied, as are shortcomings in the final cleaning. We conscientiously take care of the correct documentation of the building and create an illustrated handover protocol, so that resilient facts prove the actual condition. On the one hand, this serves to protect the new service provider and, on the other hand, as evidence in the event that rework is required or damages are claimed.
We would be happy to provide you with further information in a personal meeting. We are your competence partner with many years of experience, please feel free to inquire with us without obligation!