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Procurement Practice First-Hand.

Expert articles on tendering, procurement and quality assurance of facility management services.

General Christian Schuhen

Procurement Advisory: The Questions Most People Have — But Rarely Ask

What does procurement advisory cost? When does it make sense? How does the collaboration work in practice? This article answers the questions that public and private contracting authorities most commonly face before a procurement procedure — directly, honestly and without evasion.

Organisation and process consultancy Christian Schuhen

Changing Contractor Without a Drop in Quality

A change of contractor rarely fails because of the new contractor but because of what went unresolved beforehand. Lead time, transfer of undertaking, handover of knowledge, record of condition and overlap, plus a checklist for the last eight weeks.

Training and seminars Christian Schuhen

Onboarding New Staff: The First Four Weeks

The first four weeks decide whether a new member of staff stays and whether they understand the building. What has to happen on day one, where the line runs between deepening and mandatory knowledge, and which questions belong at week four.

Training and seminars Christian Schuhen

Why Standard Training Does Not Land in the Building

Training happens, it gets documented, and nothing changes in the building. Why: format, timing and abstraction, plus the constraint that beats any training where the time for what was taught is not costed.

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