Tendering and procurement of facility services places high professional demands on public and private clients in terms of structure, quality, and value for money. SCHUHEN Consulting guides you through the entire process — from needs assessment to contract award.
Many procurement procedures fail not at the end, but at the beginning. With a service specification that doesn't fit the operation. With quality criteria no one can verify. With a procedure that may be formally correct — but delivers the wrong result.
Our approach is therefore different: We don't start with the regulations. We start with your operation.
What sets us apart: we don't just know these services from paper. We have managed them operationally, been responsible for them on the service provider side, and procured them as a client in the public sector. This view — from both sides — has shaped every service specification we have ever written.
free of charge · 60 minutes · no sales pitch
You describe your situation. We listen, ask questions and give you an honest assessment: What do you really need? Which procedure fits? What is realistic? By the end you will know whether and how we can help — without signing or commissioning anything.
we come to you
Before we write a single sentence of the service specification, we take the time to understand your operation. Which areas, which requirements, which special features? What worked with the last contract — and what didn't? This phase is the difference between a tender written at a desk and one that holds up in practice.
strategy before structure
On the basis of the survey, we develop a practice-oriented and sustainable service specification with tailored quality concepts. Which criteria identify the best provider? How can quality be made measurable? We answer these questions — before the tender begins.
everything from a single source
Service specification, performance requirements, quality and sustainability requirements — we prepare all professional tender documents based on your specific needs. Every document is tailored to you, traceable within your organisation, and defensible before supervisory bodies.
from tender to award
Bidder questions, professional bid review and evaluation, award recommendation — we support you at every step and never leave you alone. No surprises. No open questions. You make your final decision on the basis of a professionally grounded recommendation.
on request also after award
The award is not the end of our collaboration. On request, we accompany you through the start-up phase of the new contract and ensure that what was tendered is also delivered — measurable, verifiable, documented.
Procurement procedures for facility services span multiple disciplines: needs assessment, service specifications, suitability requirements, award criteria, and documentation must all be aligned. Errors in preparation lead to delays, additional costs, and reputational risk.
Procurement procedures are not an end in themselves. Our goal is to design procedures that run in a structured way and lead to economically optimal results. We translate professional and formal requirements into practical service descriptions and tender documents.
To our Service AreasCosts depend on the scope: number of properties, lot structure, procedure complexity and the level of support required. Hourly rates or fixed fees per procedure phase are both common. You will receive a concrete estimate in the no-obligation initial consultation.
With thorough preparation, below-threshold procedures can be completed in 3–4 months. Open procedures above EU thresholds realistically take 6–9 months including preparation. The most common source of delay is not the procedure itself but incomplete documents or unresolved requirements beforehand.
Yes — often especially there. Smaller contracting authorities frequently have no dedicated procurement department and run procedures only every few years. The risk of procedural errors is correspondingly higher. A well-structured first procedure also creates a template for future tenders.
Procurement advisory is professional and technical — it covers procedure structuring, specification drafting, evaluation matrices and operational support through to award. Legal advice covers legal protection and is the domain of specialist procurement lawyers. We work with specialist firms when required.
Yes — if sufficient internal capacity, current sector knowledge and experience with the relevant service area are available. External support is particularly valuable for first-time procedures, after long contract periods, or when the previous procedure led to operational problems.
Any organisation that regularly tenders facility management services: municipalities, public authorities, hospitals, educational institutions, housing associations and private companies above a certain property portfolio size. Requirements differ — public bodies are bound by procurement law, private clients have more flexibility but face similar quality risks.
Public clients — municipalities, authorities, schools, hospitals, federal and state institutions — are subject to procurement regulations. We know these requirements from practice and guide you safely through above- and below-threshold procedures.
Private companies also benefit from structured procurement processes: lower procurement costs, higher quality standards, and a clear, well-documented contractual basis.
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